Terms and Conditions

 

Credit cards

You credit card details are verified at the time you place an order, with goods being shipped within as little as 24 hours from the purchase date.

We are currently accepting Visa and MasterCard.

 


PayPal
We also accept and welcome payments through PayPal.

Just choose PayPal as your preferred payment option at checkout time. You will then be transferred to the PayPal web site to complete the payment.

 

Refund / Exchange Policy

If you are not satisfied with any purchases you make from this site simply e-mail us within 7 days. We will at all times make any exchange to your order to your complete satisfaction. In the instance of any major faulty or defects a full refund including shipping will be offered as per consumer law. 

We except return of the purchased items for exchange with any item available in stock at the time of exchange in case of wrongly selected size/colour/style. Returns for exchange are acceptable within 30 days from the date of purchase. Return shipping is free. 

 

Goods Damanged or Lost in Transit

All overseas Internet generated orders are sent to you via Australia Post by Air Mail, or locally via Australia Post or Courier unless otherwise specifically requested. Golden Rams take all care with the packaging and dispatch of your order, however we are not responsible for loss or damage during transit, once the order is passed to the carrier.

 

 

Golden Rams Australia Pty Ltd

ABN: 12 065 854 024